Novus Refund Policy

By purchasing, using, or accessing any product or service from Novus, you acknowledge that you have read, understood, and agreed to the Refund Policy outlined below.

1. Refund Policy

Novus operates under a strict no-refund policy.

• All sales are final.

• Novus does not offer refunds unless explicitly stated otherwise.

• Purchasing a product or service does not guarantee eligibility for a refund.

By completing a purchase, you agree that you are not entitled to a refund unless expressly approved by Novus staff.

2. Replacement Requests

Eligible products may qualify for a replacement if they are covered under their applicable warranty period.

To be eligible for a replacement, customers must:

• Submit their request within the product's warranty period.

• Provide sufficient and verifiable proof that the product is invalid or unusable.

• Comply with all warranty and replacement requirements outlined in the Novus Terms of Service.

Products that do not include a warranty are not eligible for replacements.

3. Refund & Replacement Eligibility

All refund and replacement requests are reviewed individually.

Please note:

• Submitting a request does not guarantee approval.

• Refunds are not guaranteed under any circumstances.

• Replacements are granted solely in accordance with our warranty policies.

• Failure to provide valid proof may result in your request being denied.

Purchases are made at the buyer's own risk.

4. Agreement

By purchasing from Novus, you acknowledge and agree that:

• You have read and accepted this Refund Policy.

• All sales are final unless explicitly stated otherwise.

• Refunds are not guaranteed.

• Replacement requests are subject to product-specific warranty periods.

• You agree to comply with the Novus Terms of Service and all applicable store policies.

Purchasing any product or service from Novus constitutes full acceptance of this Refund Policy and the Novus Terms of Service.